When Jim Dykstra became part owner of his family’s auto repair service business in 1994, mechanics diagnosed car problems by looking under the hood. Soon after, car manufacturers started to add computer controls to vehicles’ steering wheels, airbags, brakes, windows, mirrors, and just about everything else. Dykstra’s current Audi has around 75 computer modules in it, and employees at his three repair shops near Grand Rapids, Michigan, are more appropriately called “technicians” than mechanics. Read More.