News for Automotive Tool and Equipment Professionals March 2013
ETI Exclusives
Don't Miss Out - Register Now for ToolTech 2013
April 23-25, 2013
Hyatt Mission Bay, San Diego, California

The automotive aftermarket industry is a $286 billion dollar business and has a projected growth rate of 4% per year.  How much of the aftermarket business is your company capturing?

It’s no secret – the aftermarket is ever-changing. Companies face new technology challenges every year, for example plug-in electrics to engines with no camshafts, new legislation such as Right to Repair, new refrigerants requiring new equipment and test procedures, and understanding how to prosper in a truly global ecosystem.

ToolTech is the event for industry leaders to come and keep abreast of these challenges, to enable and grow their business, and get a bigger piece of the aftermarket pie.  ToolTech is the place where companies introduce themselves, seek out synergies and opportunities with other ETI Members, and find new and innovative ways to supply shops with proper tools and equipment.

For more information on ToolTech 2013 click here

ToolTech 2013 Presentations and Speakers Announced

Keynote Speaker – What You Need to Know About the Economy
Join our Keynote Speaker James Cunningham as he relates the Automotive Aftermarket to the state of the U.S. Economy from the financial crisis through the Great Recession to our present weak recovery.
Automotive Industry Collaboration Panel
A panel discussion regarding industry and specifically association collaboration. The purpose of this discussion will be to report on and recommend ways all of us can work together now and in the future. The panel will inform the audience about collaboration opportunities and how they can join in the collaboration efforts being recommended. Specific topics will include the pursuit of a national Right to Repair agreement, specification development across market segments, cooperative Research projects and standardizing international regulations.

Shop Owners Perspective Panel
The business of servicing the modern motor vehicle has changed dramatically in the last decade. Vehicle complexity, emissions legislation, licensing, and the ever-growing expense of tools and equipment required to service these vehicles are only some of the challenges facing the modern shop operator.

Collision Repair – Updates and Opportunities
This panel will provide an update on the I-CAR repair procedures initiative, a repair procedures update/overview, and information on The Industry Training Alliance, Gold Class and Platinum recognition programs, I-CAR course development. Also covered will be I-CAR’s Industry Segment Advisory Councils (ISACs) as part of the repair procedures initiative and how ETI members can get involved in the development of a tool and equipment ISAC.
Aftermarket Testing and OEM Build Information Integration
As vehicle complexity has increased, it has become increasingly difficult for the repairman to determine exact properties of the vehicle being tested. Information such as trim level, infotainment package, brake system type, etc. is needed for the scan tool to correctly connect to the vehicle, but there is no easy way for the operator to decide what properties the vehicle has. OEMs have long created a build description file frequently referred to as "Vehicle Broadcast" which is used in assembly plants to build the vehicle.  This information is becoming a necessary part of vehicle identification and diagnosis. This presentation will explore potential new standards which could provide aftermarket tool suppliers with a method of retrieving the vehicle broadcast information through a standardized interface.
Overview of the End Users of Tools and Equipment
An extensive overview of a typical repair shop covering everything from annual revenue, number of bays, purchasing habits, age, education, plus additional demographic, based on research done by PTEN and Professional Distributor. Additionally, PD research will give a similar profile of the mobile tool distributors.
A/C Refrigerant (R1234YF) Information Panel
After years of development by vehicle manufacturers, component suppliers, and equipment providers, automakers in both Europe and North America began introducing vehicles in late 2012 with A/C systems utilizing a new environmentally-friendly refrigerant. With plenty of “bumps in the road” along the way, R1234yf finally made its debut as the chosen replacement for R134a. Multiple questions remain, as matters such as availability, cost, overall industry adoption, and governmental regulation and enforcement continue to impact the overall picture. Our group of industry experts will tackle these issues and more in this fast-paced panel discussion.
Telematics Access and Solutions
Of course tool makers and other aftermarket segments are concerned about telematics access; especially as it pertains to diagnosis, maintenance, repair and emissions testing, but what exactly is it that the aftermarket needs to make aftermarket telematics a reality? Certainly, there already are some success stories and we will hear about some of those in this session, but the aftermarket demands more. What exactly is it that the aftermarket needs and what is the best way to get it without infringing on anyone’s Intellectual property? This panel will address these issues and offer some possible solutions.

For more information on the Topics and Speakers click here
Messages From ETI Leadership
NEW at ToolTech 2013 - Discussion Groups
ETI encourages you to participate

The purpose of the Discussion Groups is to provide a venue for communication and collaboration among ETI Members focused on giving and receiving targeted feedback, engaging in in-depth discussions, meeting colleagues with similar interests, and gaining a better understanding of pertinent subjects that will benefit their business.

The anticipated outcomes include: gaining insightful information, incorporating the information into goals or objectives, and gleaning "best practice" ideas from peers.

We have added the Discussion Groups to the agenda, concurrent with One-on-One's, to maximize the attendee experience at ToolTech and offer ETI Members an opportunity to expand their understanding and knowledge on various topics through insightful conversations with their peers.  We will schedule your One-on-One's around your Discussion Group schedule.

Discussion Group Topics Include:
  • Education, Repair Procedures, and Training
  • Understanding ETI’s TEK-Net Library
  • Getting the Most Out Of Your ETI Membership
  • Doing Business with the OEM’s
  • Effective Media Relations Practices
  • Recognizing  Business Opportunities
For more information on the Discussion Groups click here

You must be registered for ToolTech 2013 to sign-up for Discussion Groups.  To register for ToolTech click here

To register for the Discussion Groups click here
Industry Insights
Subaru, Toyota, GM and Nissan Executives Outline Service Requirements During VISION 2013 Meeting
Professional Tool and Equipment News

Four automaker executives presented details about their requirements for service under their dealer franchise agreements. Five aftermarket experts followed by examining the current status of service-readiness among independent shops. This conversation between OEMs and the aftermarket was organized by the National Automotive Service Task Force (NASTF) and unfolded before a diverse industry audience during VISION2013 at the 2013 Spring NASTF General Meeting in Overland Park, Kan. on Friday, March 8, 2013.
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Consumer Demographics and Preferences are Changing Radically
J.D. Power and Associates

Significant changes in population and other demographics in the United States will affect the automotive industry in the years to come, according to John Humphrey, senior vice president of global automotive at J.D. Power and Associates.  Humphrey summarized a few of the major changes.
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Business Buzz
10 Things Really Amazing Employees Do

Every once in a while special employees come along that just really seem to get it. They drive the entire company forward in ways that were unimaginable. Advancement and reward is never an issue for these rock stars because they understand the power of cause and effect, and only a worthy company can retain them and afford them.  Here are ten traits that any great employer should recognize and reward instantly. 
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How to Use Graphics in Your Presentation

Here are five easy rules for when and how to put graphics in your presentations.  ost business presentations are about as interesting as watching paint dry in slo-mo, so the last thing you want is to make your presentation MORE boring by misusing your graphics.  Here are some simple rules based on a conversation with psychologist Stephen M. Kosslyn, author of the book Clear and to the Point. 
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17 Ways to Be Happier at Work

It's not difficult to experience more joy at work. You just need to know the rules.  A reader recently pointed me to some "rules for a happier life" that various folks have posted in various forms. Here's my take on those rules as they apply to the workplace.
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10 Ways To Make Flying Coach Comfier
Huffington Post

Got a lemon of a coach-class seat? Make lemonade with these tips for a comfier in-flight experience. Sure, the limitations of coach seats--narrow width, minimal pitch, encroaching seatmates--are very real. But with some determination you can make the cramped journey a bit easier.
Read More
Wise Words
7 Rules of Life
  1. Make peace with your past so it won't screw up the present.
  2. What others think of you is none of your business.
  3. Time heals almost everything, give it time.
  4. Don't compare your life to others and don't judge them. You have no idea what their life is all about.
  5. Stop thinking too much, it's alright not to know the answers. They will come to you when you least expect it.
  6. No one is in charge of your happiness, except you.
  7. Smile. You don't own all the problems in the world.
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